1. How do I use Mybeat?
It's so easy. When you hear a song on the radio that you like and
want to find out who it is or if you just want to remember it, pick up your
cell phone and call the Mybeat station number. That's what we mean by
"ZAPPING".
The system will then provide you with the option to stay on the line
to receive the song that is currently playing or to
press 1 to receive the previous song on the playlist.
Mybeat will immediately respond to you with an SMS containing
relevant information about the song such as the name, artist and other related
details. Now, the next time you visit a music store you don't have to search
through endless CD shelves, just save the SMSs and you will easily be able to
find the CDs you like. Mybeat is the best way to find and remember the music
that you like. Mybeat is also in the process of developing other innovative
services around 'zapping', watch this space.
2. What radio stations does Mybeat support?
Mybeat is currently running in conjunction with many of
South Africa's most popular radio stations. More exciting stations will be
available shortly. If we do not yet support your favourite radio station,
please drop us an email to tell us so - info@mybeat.net.
3. What are the Mybeat telephone numbers that I should dial?
5 FM: 082 230 7555
Metro FM: 082 230 7222
Classic FM: 082 230
7111
Kaya FM: 082 230 7333
4. Do you have any good tips for me?
For easy access, it is a good idea to store the numbers of the radio
stations you like into your cell phone. Also, try not to delete the Mybeat SMSs
from your cellphone as they will come in handy when visiting a music store.
Tell your friends about this cool service - they'll love it.
5. Can I Zap for a friend?
Sure you can, just Zap the song and then forward the Mybeat SMS to a
friend.
6. What are the costs relating to Mybeat?
The cost of each SMS that you send to the Mybeat service is charged at R2.00 Ex VAT. Free minutes and free SMS packages do not apply.
Calls to Mybeat are charged by your cellular network provider at premium cellular phone
rates.
1. Why am I not getting the right info?
Firstly make sure you are dialing the correct station telephone
number. If you dail the incorrect telephone number, you will not receive the
correct information. On occasion the radio station or Mybeat may send some
incorrect information. If you experience any problems please do not hesitate to
email us. Also, please make sure you made the correct selection.
To receive the details of the song that is currently playing
just stay on the line until your are told that the 'SMS is on its way'.
To receive the previous song on the playlist press 1
after the voice prompt.
2. Why does the the SMS not come back immediately?
The SMS will be sent to you as soon as the information is available.
This generally take a matter of seconds but occasionally delays may result
a result of cellular network congestion.